FAQ
frequently asked questions to help you choose the correct products for your hair and learn a little more about Hair of Nature.
1- What is Hair of Nature?
Hair of Nature is a brand dedicated to providing high-quality hair care products formulated to promote hair growth, maintain moisture, and enhance natural curls. We believe in the power of natural ingredients for healthier, more vibrant hair.
2- Are your products suitable for all hair types?
Yes, our products are designed to cater to a wide range of hair types, but we focus on wavy, curly, and coily. We offer solutions for various hair care needs.
3- Can I use these products on my child?
We recommend the use of our products on children aged 12 months and older, provided that you perform a skin test beforehand. Since many of our oils are derived from nuts, it's essential to ensure that your little one's sensitive skin doesn't have any allergic reactions. Your child's safety is our priority.
4- Are Hair of Nature products safe to use on colored or chemically treated hair?
Absolutely! Our products are safe for use on colored or chemically treated hair. In fact, they can help maintain and improve the condition of treated hair.
5- Do you test your products on animals?
No, we are committed to cruelty-free practices. Hair of Nature does not conduct any animal testing, and our products are cruelty-free.
6- How do I use your products for the best results?
Each product comes with detailed usage instructions on the label or packaging. However, our website also provides usage tips and recommendations for achieving optimal results.
7- What is your return policy?
Please refer to our "Return and Refund Policy" page for complete information on returns, exchanges, and refunds.
8- How can I track my order?
Once your order is processed, you will receive an email with tracking information. You can use this information to track your order's status and estimated delivery date.
9- Do you offer international shipping?
Currently, we only offer shipping within the United States and Canada. We are actively exploring options to expand our shipping capabilities to serve customers in other regions.
10- Can I find Hair of Nature products in physical stores?
Our products are primarily available for purchase on our website. We do not have physical retail locations at this time.
11- Are your products free from harsh chemicals?
Yes, Hair of Nature is committed to providing products free from harsh chemicals. We prioritize natural ingredients that promote hair health and vitality.
12- How can I contact your customer support team?
You can reach our customer support team by emailing support@hairofnature.net or using the contact form on our website. We are here to assist you with any questions or concerns.
13- Can I get personalized product recommendations for my hair type?
Yes, we offer a hair quiz on our website that can help you discover the best products for your specific hair type and concerns.
If you have any additional questions or need further assistance, please don't hesitate to contact us. We're here to support your hair care journey!